I am having trouble resetting my password – please can you help?

To reset your password please visit our website here and follow the prompts.

Your new password must be at least 8 characters in length and contain at least;

• 1 upper case letter
• 1 lower case letter
• 1 number
• 1 special character such as £, %, -, @

If you are still having trouble resetting your password please contact our membership team via our online help centre. We will respond to you as soon as possible.