Frequently asked questions
BH Live Active customers (members and non-members) attending an activity inside BH Live Active, Chamberlayne will receive up to three hours of free parking as long as they enter their vehicle details on arrival.
Yes, you’ll need to enter your registration on a tablet inside the centre each time you visit for an activity.
Inside BH Live Active, Chamberlayne, through the turnstile at reception
If you forget to enter your registration, you will be issued a Penalty Charge Notice (PCN) from Horizon Parking. Charge and payment terms will be detailed on the PCN.
If you believe you have been issued a PCN incorrectly, full details on how to appeal can be found on the PCN.
Please speak with a member of the team in centre.
Horizon Parking is managing the car parks on behalf of BH Live.
BH Live is a registered charity and operates the centre in partnership with Southampton City Council.
Yes.
Yes.
Up to three hours free parking is only for BH Live Active customers while they are attending an activity at BH Live Active, Chamberlayne.
Parking charges for other visits are displayed in the car park.
Charges will apply during car park operation times (7am-9pm Monday to Friday and 9am-3pm Saturday and Sunday). Car parking is unavailable outside of these hours.
If you are attending an activity inside the centre, you can get up to three hours of free parking. Please park in an accessible space (if available) and display your Blue Badge or Disabled Tax Exempt Vehicle permit as usual. Please enter your registration details to get up to three hours of free parking.
If you are parking to visit other local amenities, please see the payment terms and conditions on the car park signage.
Please see the signage in the car park for tariffs and how to pay by coin, card/contactless, and via mobile apps.
More FAQs is on the Horizon Parking website