Pool guidelines

We operate our pools according to industry-recognised guidelines to ensure safety and enjoyment. So that everyone can enjoy the facilities, please follow these guidelines.

All swim sessions and classes must be booked in advance via our mobile app or online
If you are a member and have never booked a session before you will need to activate your online account via clicking the reset password. Remember to use the email associated with your account.
If you are a non-member, create an account to book a session
Showers, lockers and cubicles will be available. To help minimise time spent in the changing rooms and maintain water quality please arrive swim ready – please shower before and after at home
Follow all directional signage and instructions from the team
Always maintain appropriate social distance between yourself and another swimmer
Under 5s swim FREE during general sessions when accompanied by a full paying adult
Children under 8 must be accompanied in the water by an adult (16+). Please make sure each child is booked onto a session
The maximum ratio allowed is two children under 8 to one adult – if accompanying children under 5 – ask in centre for details.
Nappies: all babies, infants and young children who are not toilet trained should wear aqua nappies underneath their swim suit or a nappy swimming costume
Only swimwear manufactured for use in swimming pools will be acceptable and this includes the spa. They are: – bikinis – burkinis – swim trunks – swim costumes – speedo type shorts above the knee – all-in-one fitted swimsuits manufactured for the purpose of swimming – baby suits up to 1 year old – swimming hats
Wetsuits, rash vests, face masks, fins, large inflatables, paddles and snorkels are not permitted, unless in a structured session
Aqua nappies, swimsuits, goggles and armbands may be available to purchase – ask in centre for details
Shirts may only be worn during public sessions with the permission of the front of house, centre or duty manager