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Help Centre

About Our Centres

Yes! Changing rooms and lockers are available at all of our centres. Lockers are operated by either padlocks, keypads or tokens - please ask in centre for details. Tokens and padlocks can be purchased at our receptions, or you can bring and use your own. We regularly carry out locker checks so please don't leave any personal items in the lockers overnight. All items are left at your own risk. We advise that you do not bring any items of high value into the centre.

Yes - free customer parking is available at our centres seven days a week, however time restrictions apply.

ANPR operates in many of our car parks - where there are time restrictions, please see car park signage or ask in centre about how to register your vehicle details and pay for additional hours.

  • Littledown Centre – free customer parking for up to 3 hours, seven days a week. If you are staying for longer, charges and how to pay are displayed in the car park.
  • Pelhams Park
  • Sir David English
  • Queen's Park – free customer parking for up to 2.5 hours. Vehicles must be validated each time via the tablet located inside the centre at the reception. If you are staying longer, charges and how to pay are displayed in the car park.
  • Stokewood
  • Corfe Mullen
  • Mountbatten – free customer parking for up to 4 hours. If you are staying longer, charges and how to pay are displayed on site.
  • Pyramids – free parking (for gym and class customers only) for up to 2 hours. Vehicles must be validated each time via the tablet located inside the gym. If you are staying longer, or are visiting an event or Exploria, charges and how to pay are displayed in the car park.
  • Tennis and Gymnastics Centres
  • Wimbledon Park Sports Centre (ask in centre for details)
  • Charter Community Sports Centre

Yes, all centres (with the exception of Wimbledon Park Sports Centre and Charter Community Sports Centre in Portsmouth) provide free customer WiFi.

We are committed to accessibility. A full list of our accessible facilities can be found in our Accessibility page. 

Centre opening hours are listed on each centre page. 

Members are required to give at least a minimum of two hours’ notice to cancel a class. For early morning classes up until 9am, a minimum of one hours’ notice is required. If, on three occasions and all subsequent occasions, within a 60-day rolling period you will incur a full non-member charge if you do not:

  • Attend a class that you have booked on to
  • Cancel an unwanted booking within the required time frames (PAYG bookings are non-refundable however we will endeavour to transfer your booking to an alternative session. Please give at least 24 hours' notice where possible. Read more information on our Rules and Regulations)

Please ask in-centre if you have a lost property enquiry. We cannot answer any lost property enquiries via social media.

Only service animals are welcome in centre. See our Accessibility page for more information on our accessible facilities.

Children aged under eight must be accompanied by an adult while in the centre. From aged eight and upwards, they are allowed to swim unattended. Children aged 8 to 13 must either attend family open sessions with an adult present or participate in the specific 8-13 timetabled classes, where no adult presence is required. From the age of 14, children can use the gym without supervision. More information can be found on our Rules and Regulations page.