New Year Offer - No Joining Fee (Save £20) Promo code: GO4MORE

Help Centre

Manage My Membership & Course

Everything you need to know about managing your membership or course

Swimming and Lessons

Find out more information about our swimming

BH Live Active app

Details about our mobile app

Security

Let’s keep each other safe and make your visit as enjoyable as possible

BH Live Active at Home

Everything you need to know about BH Live Active at Home

General Questions

Frequently asked questions

Contact Us

Didn't find an answer? Get in touch

Top Questions

How do I cancel my membership?

View Help

How do I freeze my membership?

View Help

Can I reset the password via the app?

View Help

Can I access more than one centre?

View Help